Protection of Personal Data
Privacy Notice on the Processing of Personal Data
Under Türkiye's Personal Data Protection Law No. 6698 (KVKK), Lex Logistics seeks to take the necessary measures to protect the personal data and privacy of its existing and prospective customers, business partners, visitors, shareholders, company managers, employees, job applicants, personnel and representatives of cooperating organisations, and other relevant third parties. Acting as the data controller, we may process your personal data for the purposes described below, in accordance with Law No. 6698 and with appropriate administrative and technical measures.
Collection, Processing and Purposes of Processing
Your personal data may be processed in accordance with the fundamental principles of Law No. 6698 and the conditions set out in Articles 5 and 6.
Lex Logistics may process your personal data to follow up and respond to suggestions, requests and complaints; improve customer satisfaction; carry out sales and after-sales support; manage contracts; organise social responsibility and civil society activities; conduct advertising, campaigns, promotions and sponsorships; manage events; plan or implement new strategies; carry out marketing; manage the supply chain and logistics activities; provide information to authorised individuals, institutions and organisations; ensure business continuity; and plan human resources processes.
Personal data is collected through various channels, verbally, in writing or electronically, taking into account these purposes and the circumstances specified by applicable legislation. Explicit consent is obtained where required by law.
Cookie Policy
Cookies may be stored and used when you visit a website. Cookies are small technical communication files exchanged between a website and the browser on a user's computer or mobile phone.
Information obtained through cookies may include the date and time of a visit, pages viewed, areas clicked, time spent on the website, and websites visited immediately before or after the visit.
Data collected during a website visit may be evaluated to display targeted, personalised advertising based on your interests when you subsequently visit other websites. You can block cookies through your browser settings.
General Principles and Rules
Lex Logistics obtains and processes personal data with due care, lawfully and for legitimate purposes, and stores it securely. When the processing purpose no longer exists or has been fulfilled, the data is deleted, destroyed or anonymised using a method consistent with this policy.
Confidentiality: Personal data processing within Lex Logistics is conducted confidentially. We take available technical and administrative measures to prevent unauthorised access and review those measures periodically.
Lawfulness and fairness: Lex Logistics obtains and processes personal data lawfully and fairly, within the limits established by legislation.
Accuracy and keeping data up to date: Personal data is maintained completely and accurately and updated when necessary. We make the necessary arrangements to identify data that needs to be corrected, changed, updated or deleted.
Specific purposes and transparency: Personal data is processed for specific, explicit and legitimate purposes. We do not process it for purposes other than those made transparent to the individual. A legitimate purpose means that the data is connected with and necessary for our business or services.
Due care, proportionality and consistency: Data processing is reasonably limited to the stated purpose. We do not collect data for possible future purposes or use, process or transfer it in a way inconsistent with the purpose of collection. Under the data minimisation principle, we retain only data that is relevant and proportionate to that purpose.
Limited retention: When the main purpose requiring processing ceases and the data is no longer needed, it is deleted, destroyed or anonymised. Where legislation specifies a retention period, data is retained for that period. After it expires, Lex Logistics periodically reviews the data and deletes, destroys or anonymises it in the systems, devices or physical environments where it is held.
Choice and consent: Lex Logistics informs individuals fully about the processing of their personal data. Where required, we obtain consent and offer the option to withdraw it or make a request concerning the data. Following withdrawal of consent, personal data is handled in accordance with the other principles in this policy.
Rights of Data Subjects
Article 11 of Law No. 6698 provides individuals with rights to make requests regarding the processing of their personal data. Lex Logistics is obliged to respond to such requests under the Communiqué on the Procedures and Principles of Application to the Data Controller, published under No. 30356.
Under Article 13(1) of the law, applications concerning these rights must be submitted to our company, as the data controller, in writing or through the methods specified by the Personal Data Protection Board below.
Application in Person
Applications delivered in person are accepted after identity verification. The Lex Logistics employee receiving the application records the identity check on the form. The envelope should be marked “Information Request under the Personal Data Protection Law”.
Application by Registered Electronic Mail
An application may be made to the appropriate registered electronic mail (KEP) address of the company concerned. It must be sent from the applicant's own KEP address; a separate identity check is not required. The subject line should read “Personal Data Protection Law Information Request”.
Application Using an Electronic or Mobile Signature
The individual may submit an electronically or mobile-signed application to Lex Logistics at [email protected]. The signature on the application is checked using a secure electronic signature application, and the application is accepted following identity verification. If the signature cannot be verified, or the form was submitted using a mobile signature, the individual is directed to the written application channels. The subject line should read “Personal Data Protection Law Information Request”.
Application Through a Notary
Applications sent through a notary to the registered address of Lex Logistics are received by the Customer Relations Department at the head office. The notification envelope should be marked “Information Request under the Personal Data Protection Law”.
Under Article 13(2), applications are answered within 30 days of receipt, depending on the nature of the request. Responses are delivered in writing or electronically as provided by Article 13.
Details of data processed by Lex Logistics group companies as data controllers can be consulted through the registry enquiry section of VERBİS at https://verbis.kvkk.gov.tr.